WE'VE MADE SOME UPDATES TO OUR RETURN POLICY
TO IMPROVE YOUR SHOPPING EXPERIENCE
CLICK HERE FOR DETAILS
* We process all orders in $AUD. You will checkout using $AUD at the most current exchange rate provided by XE.com
Can't wait until payday? Well, you don't have to! Get it now with Afterpay and pay later! Available for AUS customers only.
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Need to request a return or get in touch with us about an order? CONTACT US HERE and we'll aim get back to you between the hours of 8am-4pm Monday to Friday (AEST). During busy periods, please allow up to 3 business days for a response.
Please note, we are unable to amend addresses or orders once an order has been placed as orders are shipped very quickly. If you need to contact us urgently for any reason, please don't hesitate to contact us on (03) 8418 0046 (Melbourne, Australia) between 8am and 4pm AEST.
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Using Afterpay you can pay for your order over four fortnightly payments. You will be charged absolutely no interest. Your payment will be automatically taken from your debit or credit card in four equal payments each fortnight, and you will receive your order immediately.
The payment arrangement is made with Afterpay and they will approve payments at time of order. For first time Afterpay customers the first payment will be made at the time of purchase, with payments over 6 weeks. Existing Afterpay customers first payment will be made in 14 days, with payments over 8 weeks. The full payment schedule will be provided to you at time of purchase.
If you wish to return an item you are able to do so within 14 days of receiving you order. Upon receipt of your return, your Afterpay payment plan will be cancelled. Please note, refunds are only available for full priced products. Items purchased on sale or during a promotional period are unable to be returned.
Once we receive your return and the refund is processed, it will automatically go to Afterpay and your Afterpay payment plan will be adjusted to reflect the new total order value starting with the last payment and working backwards.
If you fail to make a payment you will be charged a late fee of $10 and if still overdue an additional $7 will be charged one week later.